How to Check Web ACL Settings When Access is Blocked After DNS Lookup

Juniper SSL VPN devices can allow access to an organization's internal resources over the Internet. Configuring this access is a multi-step process. Once the DNS settings are configured, computers that attempt to connect to the Internal applications are given the correct IP address, but their attempts to connect are blocked. This occurs because Juniper SSL VPN devices require Web ACL, or access control list, configuration before they'll allow access to the internal resources. The Juniper VPN SSL device blocks all incoming traffic unless it's explicitly allowed. Only system administrators can fix this network configuration problem. If you're an end-user seeing this error message, contact your system administrator.

Instructions

    1

    Log in to your Juniper SSL VPN's Web configuration page.

    2

    Click "Resources Policies," "Web" and "Web ACL."

    3

    Click "New Policy."

    4

    Type a name for the policy into the "Name" box.

    5

    Type the DNS name for the resource you want to allow access to in the "Resources" box. For example, if access to "mail.internal.com" is blocked, type "mail.internal.com."

    6

    Click "Policy Applies to All Roles" or click "Policy Applies to Selected Roles," click one or more roles in the list of available roles and click "Add."

    7

    Click "Allow Access."

    8

    Click "Save."

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